Faculty

Gary Yates, MD

Speaker

<p>Gary Yates is a former partner with Press Ganey Strategic Consulting and the founding president of Healthcare Performance Improvement (HPI) LLC. Prior to that, he was senior vice president/CMO for Sentara Healthcare, where his responsibilities included the clinical effectiveness, patient safety, physician integration and medical management initiatives for Sentara’s integrated health system. He is a board-certified family physician and currently serves on the Board of Stewardship Trustees for CommonSpirit Health.</p>

Thomas A. Atchison, EdD

Author

<div id="pastingspan1"></div><div id="pastingspan1">Thomas A. Atchison, EdD, is president and founder of Atchison Consulting LLC. Since 1984, Dr. Atchison has consulted with healthcare organizations on managed change programs, team building and leadership development. His clients include senior executives, managers, trustees and physician leaders. He has also consulted the military, healthcare vendors and government agencies on the intangible aspects of healthcare.</div><div> </div><div id="pastingspan1">Dr. Atchison has taught several courses on leadership and change management for ACHE. He has also written numerous articles about motivation, managed change, teambuilding and leadership. His book, <em>Turning Healthcare Leadership Around</em>, was published in October 1990. His newest book, <em>Engagemen</em>t, will be available in the fall 2021.</div><div> </div><div id="pastingspan1">He earned his doctorate degree in organizational behavior at Loyola University of Chicago and is a member of ACHE.</div><div></div><div>Dr. Atchison serves as faculty for the following ACHE seminars:</div> <ul> <li> Leading and Managing in Changing Times</li> <li>Achieving Superior Outcomes Through Executive-Physician Partnerships</li> </ul> <p>Dr. Atchison also authored the following Health Administration Press publications:</p><div><ul><li><a href="https://www.ache.org/learning-center/publications/books/2447I" title="Reigniting Employee Engagement: A Guide to Rediscovering Purpose and Meaning in Healthcare"><em>Reigniting Employee Engagement: A Guide to Rediscovering Purpose and Meaning in Healthcare</em></a><br /></li><li><a href="https://www.ache.org/learning-center/publications/books/2004I"><em>Followership: A Practical Guide to Aligning Leaders and Followers</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2056I"><em>Leadership's Deeper Dimensions: Building Blocks to Superior Performance</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2118I"><em>Leading Healthcare Cultures: How Human Capital Drives Financial Performance</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/1131I"><em>Leading Transformational Change: The Physician-Executive Partnership</em></a></li> </ul> </div> <quillbot-extension-portal></quillbot-extension-portal>

Jim Austin

Author

<div>Jim Austin<strong> </strong>heads JH Austin Associates Inc., Chicago, where he combines business strategy and organizational development theory with extensive industry experience to guide organizations. He is also an adjunct senior lecturer at Brown University, Providence, R.H., in the Executive Master of Healthcare Leadership program, and a faculty member at Duke Corporate Education, headquartered in Durham, N.C. Mr. Austin is a lecturer/consultant at the Aresty Institute of Executive Education in the Wharton School of the University of Pennsylvania, Philadelphia, where he tailors and delivers senior-level seminars on strategy, strategic execution, scenario planning and critical thinking at a number of leading companies. Mr. Austin is a former senior executive at Baxter Healthcare. </div> <div> </div> <div>Mr. Austin serves as faculty for the following ACHE seminar:</div> <ul> <li>Leading Strategic Change</li> </ul> Mr. Austin also authored the following Health Administration Press publications:<br /> <ul> <li><em><a href="https://www.ache.org/learning-center/publications/books/2355I">Transformative Planning: How Your Healthcare Organization Can Strategize for an Uncertain Future</a></em></li> </ul>

John M. Harris

Author

<p><strong></strong></p> <p>John Harris is a managing director with VMG Health, a leading healthcare consulting firm for business performance. His work focuses on strategy, physician engagement, value-based care, governance as well as partnerships, mergers and acquisitions. He advises health systems and hospitals, physician groups, clinically integrated networks, accountable care organizations, health plans and others. </p> <p>Harris serves as faculty for ACHE seminars including Physician Strategy for Hospitals: How to Align Independents, Fix Employment, Beat Disruptors, Succeed in Value, Ensure Access and Grow; Hospitals and Health Systems of the Future: Transforming to Thrive; and Strategic Planning: From Formulation to Action. Mr. Harris has also co-authored <a href="https://www.ache.org/learning-center/publications/books/2337I" target="_blank"><em>Healthcare Strategic Planning, Fifth Edition</em></a>, a Health Administration Press publication. </p>

Diane Ball

Speaker

<div>Diane Ball is a consultant, trainer and group facilitator, currently working for the Baird Consulting Group in Ft. Atkinson, Wis. Her diverse background includes critical care nursing, cardiac rehab nursing, staff and patient education, complimentary therapies, business development, leadership and patient centered care. Ms. Ball was the patient-centered champion at Delnor Hospital in Geneva, Ill., from 2005 to 2010 and successfully implemented the Planetree model of patient-centered care. She consulted for Planetree from 2010 to 2013.</div><div></div>

Brian J. Silverstein, MD

Speaker

<div>Brian Silverstein is a director with The Chartis Group in Chicago. Dr. Silverstein is a national healthcare thought leader with extensive consulting and operational expertise, including a focus on population management. He previously was managing partner, HC Wisdom LLC, in Glencoe, Ill., and senior vice president at CareFirst BlueCross BlueShield, where he ran one of the country’s largest primary ACO/PCMH programs with over 1 million patients and 3,500 providers. Dr. Silverstein’s consulting career included roles as managing director of the Geisinger Consulting Group and senior vice president at the Camden Group. Dr. Silverstein received his medical degree from the University of Chicago Pritzker School of Medicine and completed his internship in internal medicine with McGaw Medical Center of Northwestern University.</div><div> </div><div>Dr. Silverstein serves as faculty for the following ACHE seminars:</div><div><ul><li>Achieving Superior Outcomes Through Executive-Physician Partnerships</li></ul></div>

Read more about Brian J. Silverstein, MD

About Brian J. Silverstein, MD
Chief Population Health Officer
Innovaccer

Gregory Scott Butler

Author

<p>Gregory S. Butler is president of Caldwell Butler & Associates, McKinney, Texas, a firm dedicated to improving hospital performance through the implementation of advanced quality methods. With more than 30 years of experience in the healthcare field and a certified Green Belt in Lean-Six Sigma, he is an expert in leading transformational efforts, having worked with hundreds of healthcare organizations to create a culture of action and innovation. Mr. Butler has also held leadership positions in the healthcare provider, service providers and performance improvement firms, including Abbott Laboratories, Owen Healthcare, and VHA / Novation.</p> <p>Mr. Butler serves as faculty for the following ACHE seminar:</p> <ul><li>Proven Strategies and Leadership Methods for Effective Change in Today's Environment</li></ul> Mr. Butler also authored the following Health Administration Press publication: <ul><li><em>What Top-Performing Healthcare Organizations Know: 7 Proven Steps for Accelerating and Achieving Change</em></li></ul>

Mary-Ellen Piche, LFACHE

Author

<p>Mary-Ellen Pichè is a consultant who provides services to healthcare organizations to include organizational assessment/development, patient experience improvement, and staff/patient engagement. Previously she was a consultant with Planetree Inc. in Derby, Conn., and CEO at the Stratton VA Medical Center in Albany, N.Y., where she participated in national crisis leadership and new employee orientation initiatives.</p> <p>Ms. Pichè serves as faculty for the following ACHE seminars:</p> <ul> <li>Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement</li> </ul><div></div><div>Books published by Health Administration Press:</div><div> </div><div><em><a href="https://www.ache.org/learning-center/publications/books/2453I">The Patient’s Primary Care Experience: A Road Map to Powerful Partnerships </a></em></div>

Read more about Mary-Ellen Piche, LFACHE

About Mary-Ellen Piche, LFACHE
Consultant

Chip Caldwell, LFACHE

Author

<p>Chip Caldwell, LFACHE, is chairman of Caldwell Butler & Associates LLC, St. Augustine, Fla. He has served as an executive team performance coach for 20 years and is considered a thought leader in healthcare quality and performance improvement methodology. Mr. Caldwell was the healthcare representative on the U.S. Quality Council, and continues to serve as a member of the Malcolm Baldrige National Quality Award Board Support Team. He has also authored or co-authored six healthcare management books on cost reduction, accountable change models and the executive role in Lean Six Sigma. A nationally recognized speaker, he has led ACHE seminars for over 15 years.</p> Mr. Caldwell serves as faculty for the following ACHE seminars: <ul><li>Achieving Speed, Spread, Scalability and Sustainability for Health Systems</li> <li>Aggressively Improve Margin and Market Growth: 2020 National Research for C-Suite </li></ul> Mr. Caldwell also authored the following Health Administration Press publications: <ul><li><em><a href="https://www.ache.org/learning-center/publications/books/1124I">Medication Safety and Cost Recovery: A Four-Step Approach for Executives</a></em></li> <li><em>What Top-Performing Healthcare Organization Know: 7 Proven Steps for Accelerating and Achieving Change</em></li></ul>

Jon Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p>

About Jon Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc

Christopher L. Laubach

Speaker

<div>Chris Laubach is president of the Center for Management Programs, a training and consulting firm based in Agoura Hills, Calif., which provides educational programs to healthcare industry organizations. An educator and consultant for more than 20 years, Mr. Laubach is a frequent lecturer and teacher on negotiation. He also has written numerous publications, including the book Mastering the Negotiation Process: A Practical Guide for the Healthcare Executive.</div><div> </div><div>Mr. Laubach serves as faculty for the following ACHE seminar:</div><div><ul><li>Process and Technique of Negotiating</li></ul></div><div> </div>

Carson F. Dye, FACHE

Author

<strong></strong><div><strong>Carson F. Dye, FACHE,</strong> president and CEO of Exceptional Leadership LLC, is a seasoned consultant with more than 40 years of leadership and management experience. He has served as an executive search consultant and partner with Witt/Kieffer, TMP Worldwide, and LAI/Lamalie Associates. Prior to these roles, he was partner and director of Findley Davies’s healthcare consulting division in Toledo, Ohio. He has 20 years of experience in healthcare administration, serving in executive-level positions at St. Vincent Mercy Medical Center in Toledo, the Ohio State University Wexner Medical Center in Columbus, Clermont Mercy Hospital in Cincinnati, and Cincinnati Children’s Hospital Medical Center.<br /><br />Dye has been a regular faculty member for the American College of Healthcare Executives since 1987 and has presented workshops for 40 state and local hospital associations. He has written 10 other books, all published by Health Administration Press, including three James A. Hamilton Book of the Year Award winners: <em>The Healthcare Leader’s Guide to Actions, Awareness, and Perception</em>; <em>Developing Physician Leaders for Successful Clinical Integration</em>; and <em>Leadership in Healthcare: Values at the Top</em>. Other notable titles include <em>Exceptional Leadership: 16 Critical Competencies for Healthcare Executives</em> and <em>Winning the Talent War: Ensuring Effective Leadership in Healthcare</em>. Dye received his BA from Marietta College and his MBA from Xavier University.</div><div> </div><div>Mr. Dye serves as faculty for the following ACHE seminars:</div><div><ul><li>The Art and Principles of Physician Leadership and Engagement</li><li>Practical Leadership Strategies in the Age of Change</li><li>Human Resources, Board of Governors Exam Review Course </li><li>Exceptional Leadership Online Seminar<br /></li><li>Developing Physician Leaders for Clinical Integration Online Seminar<br /></li></ul><div>Mr. Dye has also authored the following Health Administration Press publications: </div><div><ul><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><span style="color:blue"><a href="https://www.ache.org/learning-center/publications/books/2228I">Developing Physician Leaders for Successful Clinical Integration </a></span></span></u></em></li><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><a href="https://www.ache.org/learning-center/publications/books/2440I" title="Enhanced Physician Engagement: What It Is, Why You Need It, and Where to Begin, Volume 1">Enhanced Physician Engagement: What It Is, Why You Need It, and Where to Begin, Volume 1</a><br /></span></u></em></li><li><em><u><a href="https://www.ache.org/learning-center/publications/books/2441I">Enhanced Physician Engagement: Tools and Tactics for Success, Volume 2</a><br /></u></em></li><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><span style="color:blue"><a href="https://www.ache.org/learning-center/publications/books/2265I">Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second Edition</a></span></span></u></em></li><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><span style="color:blue"><a href="https://www.ache.org/learning-center/publications/books/2322I">Leadership in Healthcare: Essential Values and Skills, Third Edition</a></span></span></u></em></li><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><span style="color:blue"><a href="https://www.ache.org/learning-center/publications/books/2303I">The Healthcare Leader’s Guide to Actions, Awareness, and Perception, Third Edition</a></span></span></u></em></li></ul></div></div> <quillbot-extension-portal></quillbot-extension-portal> <quillbot-extension-portal></quillbot-extension-portal> <quillbot-extension-portal></quillbot-extension-portal>

Michael Edwin Frisina, PhD

Author

<p>Michael E. Frisina, PhD, is founder/CEO of The Frisina Group LLC, Elgin, S.C., and The Center for Influential Leadership. He is an author, educator and consultant specializing in healthcare leadership and performance improvement. He is also an internationally known speaker and the author of <em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care. </em>Dr. Frisina was previously assistant professor at the U.S. Military Academy at West Point and assistant professor at the Uniformed Services University of the Health Sciences in Bethesda, Md. He has held administration positions in both military and civilian healthcare systems at various levels of increasing responsibility.</p> <p>Dr. Frisina serves as faculty for the following ACHE seminars:</p> <ul> <li>Behavior Smarts: Increasing Healthcare Leadership Performance</li> <li>Leading for Success: Creating a Committed Workforce</li> <li>Professional Burnout in Healthcare: Lead Your Organization to Wellness</li> <li>Leading from Your Upper Brain - A Neuroscience Approach to Driving Performance<br /> </li> </ul> <p> Dr. Frisina has also authored the following Health Administration Press publications:</p> <p><a href="https://www.ache.org/learning-center/publications/books/2451I"> <em>Leading With Your Upper Brain: How to Create the Behaviors That Unlock Performance Excellence</em> </a></p> <p><a href="https://www.ache.org/learning-center/publications/books/2275I"><em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care</em></a></p>

About Michael Edwin Frisina, PhD

Kevin E. O'Connor

Speaker

<div>Kevin O'Connor is a Certified Speaking Professional<sup>TM</sup> and a specialist in educating and coaching professionals charged with leading professional peers—particularly healthcare leaders and their physician partners. His major areas of focus are leadership, influence, innovation and the development of healthcare executive/physician leader teams. Mr. O'Connor teaches at Chicago's Loyola University and taught previously at Columbia College, Chicago's performing arts school. He holds three master's degrees and is the author or co-author of seven books, including the most recent, <em>Fearless Facilitation</em>.</div><div> </div><div>Mr. O'Connor serves as faculty for the following ACHE seminars:</div><div><ul><li> Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments</li><li>Never Be Boring: Present Like a Pro</li></ul></div>

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